My AI just showed up one day, pinned to the top of my Snapchat chat feed like it belonged there. I hadn’t asked for it, and I hadn’t enabled anything. Yet there it was, unremovable and intrusive every time I opened and used the app.
At first, I ignored it. However, the longer it stayed, the more I realized how much it had changed how I used Snapchat. So, I started researching and trying out ways to deactivate it and see how far I could go in minimizing it across Android and iPhone.
This guide is the result of that. I tested every available method, noting what worked and what didn’t, and recording the changes that occurred depending on the type of account I used. If you’re tired of seeing My AI on your Snapchat and want in on the hacks, this is for you.
But first, let’s lay down the necessary introductions.
What Is My AI on Snapchat?
Snapchat’s My AI is a built-in chatbot introduced in 2023 and gradually rolled out to users globally through 2024 and 2025. It’s powered by OpenAI’s language model.
According to Snap Inc., My AI is meant to be a helper renderer for Snapchatters, a thing they could talk to when they’re bored, need help planning daily schedules, or want quick answers without leaving the app. The company also framed it as a feature that could boost platform engagement, creativity, and personalization.
Snapchat also positioned My AI as part of its broader push into AI-powered tools, which includes lenses that use object recognition, smart filters, and dynamic suggestions based on your behavior in the app.
You’ll typically find it pinned to the top of your Chat screen, right above your friends’ messages. It acts like any other conversation thread in Snapchat, but instead of chatting with a real person, you’re messaging with a chatbot trained to respond in a light, conversational tone. It uses your chat prompts to personalize responses and tries to mimic casual human interaction.
Unlike third-party bots or external AI apps, My AI is deeply integrated into the Snapchat app, meaning you don’t have to install anything separately. It’s part of the app experience and appears whether you actively use it or not.
Now that we know what My AI is and how it works, let’s talk about why so many people want it gone.
Why do users want to remove or disable My AI?
Despite Snapchat’s efforts to frame My AI as a helpful tool, many users (myself included) continue to express frustration with its presence. The backlash isn’t due to the technology itself, but from how it was implemented as an automatically enabled, permanently visible, and with no meaningful opt-out for most users. These four core concerns explain why so many want it gone:
Privacy concerns
Snapchat claims that My AI conversations are stored securely and used only to personalize responses. However, many users are uneasy with any AI system that records, analyzes, or learns from their chats, especially one embedded directly in a social app known for its disappearing messages.
There is also concern about how long the data is stored, whether it is shared with third parties, and how it might be used in future AI model training. While Snapchat provides the option to delete My AI data manually, this control is nestled in settings and rarely explained to users.
This lack of transparency has sparked widespread distrust. Users on Reddit, Twitter, and other platforms frequently describe My AI as intrusive surveillance rather than a convenience.
Unavoidable Presence
My AI is pinned to the top of the chat feed by default. This placement gives it a privileged status (above even your best friends) and makes it nearly impossible to ignore. No matter your usage volume, the bot remains visible whenever you open the app.
For many users, this feels like an aggressive form of feature promotion. The inability to move, hide, or turn it off without subscribing to Snapchat+ has led some to describe the AI as being forced onto them.
Interface disruption
Snapchat built its brand on minimalism and speed. My AI introduces unnecessary clutter into that experience. Even users who never open the chat with My AI are still forced to see it taking up space, adding distraction, and disrupting the streamlined design.
Many users feel the addition compromises what made Snapchat appealing in the first place. Instead of enhancing productivity or communication, My AI adds another front of noise in an app initially designed for simplicity.
Lack of user control
Users can delete friends, leave groups, and mute notifications, but can’t remove My AI. This asymmetry in control makes the feature feel imposed. Even Snapchat+ subscribers, who can unpin the chat, still cannot delete or fully turn off the bot.
This lack of opt-out functionality is one of the most consistent complaints: users were never asked if they wanted an AI assistant, and now they can’t say no.
With these concerns in mind, I went ahead to test the most effective methods for hiding, muting, or managing My AI. This works for Android or iPhone.
How to disable or hide Snapchat My AI
Now that we understand what My AI is (and why users might want it gone) let’s look at the most effective ways to disable, remove, or hide it depending on your Snapchat account type.
Unfortunately, there’s no official way to permanently delete My AI from the app entirely. However, you can remove it from your main chat view, mute its presence, or limit its interaction with you. What’s available to you depends on whether you’re using a free account or a Snapchat+ subscription. Let’s break it down below.
Method 1: Unpin My AI (Snapchat+ subscribers only)
For Snapchat+ users, unpinning My AI is the first and most noticeable way to get it out of your way. It doesn’t delete the AI but stops it from living at the top of your chat list like a permanent guest.
Here’s the step-by-step to achieving this:
- Open Snapchat and go to your Chat tab.
- Locate My AI pinned at the top.
- Long-press the conversation.
- Tap “Chat and Notification Settings.”
- Select “Unpin Conversation.”
My experience: When I tried this on a friend’s Snapchat+ account(due to my limitations as a free user), I expected the AI to be gone for good. Instead, it dropped into the regular chat area and is no longer fixed at the top. It was subtle, but surprisingly effective. I didn’t have to look at it every time I opened the app, and for someone who values a clean chat screen, that made a difference. If I scrolled, the chatbot was still there, but at least it stopped dominating the feed.
Unpinning didn’t affect any other parts of the app. I could still use AR filters and see AI features elsewhere, but the app felt less cluttered visually.
Method 2: Clear my AI from chat feed (all users)
This is the next best step if you’re not a Snapchat+ subscriber. You can remove the AI chat from your visible chat feed using Snapchat’s built-in tools.
Do it with these:
- Go to your profile (tap Bitmoji).
- Open Settings (gear icon).
- Scroll to Account Actions.
- Tap “Clear Data.”
- Select “Clear Conversations.”
- Then Confirm.
My experience: When I used this method on my personal (free) Snapchat account, the My AI chat disappeared from my inbox immediately. At first, I thought it was gone for good. But it reappeared when I mistakenly tapped the search bar or opened the AI tab. This works well if you’re disciplined not to trigger it again, but don’t expect permanence.
Method 3: Mute My AI and Avoid Engagement
Muting My AI doesn’t remove it, but can help stop the constant nudges and notifications.
The do-it-yourself steps are as follows:
- Long-press on the My AI conversation.
- Go to Chat and Notification Settings.
- Tap Notification Settings.
- Select Mute Chats.
My experience: After muting My AI, the chatbot stopped generating notifications or drawing attention to itself. It remained visible in the chat list, but no longer interrupted my app usage. The absence of alerts made the interface feel more neutral and less intrusive.
However, it’s important to note that the bot is still active. If I opened the conversation or interacted with it in any way, it would reappear at the top of the feed, resuming its presence as before.
Method 4: Use Snapchat for web for a cleaner interface
Snapchat for Web (web.snapchat.com) offers a simplified version of the app. Depending on your usage, it may not show My AI at all, especially if you avoid searching for it.
My experience: When I opened the Snapchat Web in Chrome, My AI was not immediately visible. The interface appeared cleaner, with only essential features displayed. I could send and receive messages from the AI chatbot without interruptions, and the layout felt more focused.
This approach is only practical when using a computer, but it offers a more controlled experience for someone primarily using Snapchat for messaging. While the web version lacks some mobile features, it avoids unnecessary distractions.
To help you compare everything side by side, here’s a breakdown of who can use each method, what changes, and what to expect.
Snapchat My AI feature disabling methods summarized
| Method | Who Can Use It | How It Is Done | What Changes After | What You Should Know |
| Unpin My AI | Snapchat+ subscribers only | Open the Chat tab, long-press the My AI chat, select Chat and Notification Settings, then tap Unpin Conversation | My AI no longer appears at the top of your chat feed; it moves into the regular chat list and becomes less visually dominant | This does not remove or turn off the bot. It can still be accessed and reappears when used again. It is available only with a paid subscription. |
| Clear My AI from Chat Feed | All users | Go to Settings > Privacy Controls > Clear Data > Clear Conversations, then tap the X next to My AI | The My AI chat is removed from the inbox; your chat list looks cleaner temporarily | This method does not deactivate My AI. The chat will reappear immediately if you open the AI again or search for it. |
| Mute My AI and Avoid Engagement | All users | Long-press the My AI chat, go to Chat and Notification Settings, tap Message Notifications, then set to Silent or Turn Off | My AI stops sending alerts or message nudges. It stays in the list but does not prompt any notifications | The bot remains active in your account. Any interaction will bring it back to the top of the chat feed. This method is only effective if you consistently avoid engaging with it. |
| Use Snapchat Web | All users with desktop access | Visit web.snapchat.com in a supported browser like Chrome or Firefox | My AI is not visible in the chat interface unless you intentionally search for it | This method provides a quieter experience but is only practical for desktop use. The bot still exists on your account and will reappear on mobile or if triggered manually. |
Hiding My AI is only half of the work well done. If you’re also worried about what it collects, here’s how to manage your privacy more deeply. Let’s move ahead.
How to manage your Snapchat AI privacy settings
Disabling or hiding My AI from your chat feed may help reduce visibility, but it doesn’t change the fact that the bot remains active in your account. If you’re concerned about what My AI knows or stores about you, Snapchat provides several tools to manage that data. These tools don’t delete the AI but allow you to reduce how much it collects, remembers, or personalizes.
Here’s how to use them effectively.
Delete My AI Conversation Data
Snapchat saves your interactions with My AI to improve future responses. Those exchanges are stored if you’ve chatted with the bot (even briefly). While Snapchat claims this is for personalization, some users prefer to start fresh or remove the memory altogether.
Steps you should follow to Delete My AI Data:
- Open Snapchat and tap your Bitmoji in the top-left corner.
- Tap the Settings icon in the top-right corner of your profile screen.
- Scroll down and find Account Actions.
- Tap on Delete My AI Data.
- Confirm your selection when the app prompts you.
This action erases what the chatbot has learned from your past interactions. Future conversations will be treated as new, without reference to any previous discussions.
PS: Clearing this data does not remove or disable My AI itself. It only resets its ability to personalize responses based on prior chats.
Clear Conversations from Chat Feed
This option removes My AI (or any other chat) from your visible chat list. It’s useful if you’ve accidentally interacted with the bot and want to remove the thread entirely.
How to clear conversations from Chat Feed
- Tap your Bitmoji to access your profile.
- Open the Settings menu.
- Scroll down and tap on Privacy Controls.
- Select Clear Conversations.
- Locate My AI in the list and tap the X next to it.
Once cleared, the conversation will disappear from your inbox. However, it may return if you open My AI again or trigger it via the search bar.
Disable Location Access
Snapchat may use your location to offer personalized suggestions through My AI. You can clear previous location data and stop future access to reduce that.
Steps that let you manage location access:
- Open Settings within Snapchat.
- Scroll to Privacy Controls and tap Clear My Locations to delete stored location history.
- To stop ongoing location use, turn off Snap Map sharing within Snapchat or change Snapchat’s location permissions through your device settings.
- Disabling location access will not remove the bot, but will reduce the context-based content it can provide.
Revoke Camera, Microphone, and Contact Permissions
You can control Snapchat’s app permissions through your device settings to further limit what My AI can access.
On Android:
- Open your phone’s Settings.
- Navigate to Apps, then App management, where you search for Snapchat.
- Tap Permissions and restrict access to the Camera, Microphone, Location, and Contacts.
On iPhone:
- Open your device’s Settings.
- Scroll to find Snapchat in the app list.
- Turn off permissions for Camera, Microphone, and Location.
Managing permissions helps minimize Snapchat’s data collection, directly limiting how personalized My AI can be. With visibility and data both covered, let’s end this.
Wrapping up,
After trying everything from unpinning to muting and even switching to Snapchat for Web, I realized that Snapchat’s tools are more about controlling My AI’s visibility than removing it.
Free users can mute and clear the chatbot, while Snapchat+ subscribers can take it further by unpinning it. In the end, nobody (paid or not) can delete it completely. And even when you clear the chat or data, it’s only a matter of time before it comes back if you accidentally interact with it again.
Until Snapchat provides a genuine opt-out option, these are the methods I recommend for reclaiming your familiar Snapchat space. Still have questions? This FAQ addresses the most frequently asked questions about My AI.
Frequently Asked Questions (FAQs) about Snapchat My AI
1. Can I completely remove My AI from Snapchat?
No. Snapchat does not currently allow complete deletion of My AI, even for Snapchat+ subscribers. You can clear, mute, and unpin it, but not permanently remove it. This limitation has led many users to seek workarounds, but complete removal remains unavailable.
2. Why is My AI pinned to the top of my chat feed?
Snapchat designed My AI to appear as a top-priority conversation to encourage user interaction. It’s pinned by default for visibility. This makes the bot more prominent than regular chats, even if you never use it.
3. How do I stop my AI from reappearing after I clear it?
You can clear the conversation, but if you send a message to My AI or Snapchat and it pushes a prompt, it may return. Avoid interacting with it to keep it hidden. Keeping your search bar usage limited also helps prevent it from resurfacing.
4. Will deleting My AI data remove the chatbot?
No. Clearing My AI data only deletes your previous interactions with it. The chatbot remains available in your app. This reset helps protect your privacy but does not disable the AI.
5. Does Snapchat store what I tell the AI?
Yes, but only temporarily and for personalization. You can delete that stored data manually through settings. Snapchat claims that data is stored securely and isn’t used for advertising.
6. Is Snapchat AI safe to use?
Snapchat claims that My AI is safe and private, but users should still exercise caution when sharing personal or sensitive information with the bot. It operates under Snapchat’s privacy policy, not as a private conversation with a human. Exercise the same caution you would with any AI assistant.
7. What if I never use My AI? Can I ignore it?
Yes. If you never open or chat with it, My AI will remain idle. You can mute it and clear it from your feed to keep it out of sight. If you don’t engage, it won’t prompt you again.
8. Does Snapchat for Web show My AI?
In some versions, My AI is less visible or not shown in the web interface, making it a cleaner messaging option. This makes Snapchat for Web popular for users looking to avoid the bot. However, this may vary based on updates and regional settings.
9. Can My AI respond in languages other than English?
Yes, my AI supports multiple languages, but is most fluent in English. Support may vary by region or app version. For best results, use English unless Snapchat officially announces improvements for your language.
10. Is there any plan for Snapchat to let us remove it?
Snapchat has not officially announced plans to allow permanent removal of My AI. Community feedback may influence future updates. For now, users must rely on visibility controls and privacy tools.
