E-Commerce Giant to Offer Distributed Warehousing to 60,000 Online Merchants
Lagos, Nigeria. 24 October 2016. Konga, Nigeria’s largest online shopping mall, is rolling out an extensive warehouse infrastructure project across Nigeria to service thousands more online merchants, it announces today. ‘Fulfilled by Konga’ will enable thousands of Nigerian online sellers, who currently sell through Konga, to store their merchandise in Konga warehouses and subsequently have the orders delivered by Konga’s in-house fulfilment team. The new initiative is set to reduce merchant order processing times from 40 hours to 3 hours - 90% reduction.
‘Fulfilled by Konga’ has been introduced to significantly reduce delivery times for customers across the country, and to make order fulfilment for its 60,000 merchants easier and more reliable. At present, merchants have up to three days to drop off their items at a distribution site, where Konga’s team will go on to deliver the item on their behalf. With today’s news, items can be selected and shipped on the same day. For Lagos deliveries, items can be delivered within 24 hours; a service that has been in beta for some months and has already seen a 98.5% success rate.
Konga’s flagship distribution centre in Lagos is an ultra-modern 60,000 sq ft warehouse and houses over 200,000 items. With the launch of ‘Fulfilled by Konga’, plans are now in place to double its size to 120,000 sq ft in 2017 as well as country-wide infrastructure project to build fulfilment centres in Nigeria’s capital, Abuja, as well as in Port Harcourt.
Speaking on the launch of ‘Fulfilled by Konga’, CEO Shola Adekoya says: “Konga has cemented a name for itself as an engine of Commerce & Trade in Africa, and the infrastructure project we are currently deploying has been developed to act as a catalyst for the entire e-commerce market in Nigeria. ‘Fulfilled by Konga’ is a dynamic solution that makes the process of doing business easier and more effective for our tens of thousands of merchants, whilst our customers will benefit from far shorter waiting times for their orders.
“Warehousing and distribution is notoriously challenging in Nigeria; we have set ourselves a Herculean task of building a network of technologically advanced warehousing sites across Nigeria, that will bring speedy, cost efficient sales solutions for our growing number of merchants looking to do business online, and will act as a considerable boost to Nigeria’s growing eCommerce sector”.
Nigeria currently ranks 90 in the world Logistic Performance Index ranking and Konga’s activities will further improve performance in this sector.
Konga.com is Nigeria’s largest online mall. The company launched in July 2012 with a mission, ‘To Become the Engine of Commerce and Trade in Africa’. The company has recorded very rapid growth and in just 4 years, konga.com has built an operation that leads the market in customer satisfaction, merchandise shipped and innovation.
Konga began operations as a first party retailer investing in inventory and infrastructure to support the birth of ecommerce in the region. The company has now evolved to become Nigeria’s most vibrant online marketplace with close to 60,000 merchants registered on the platform. With over 200,000 products listed on the site, spanning various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more; Konga is Nigeria’s largest online marketplace.
Konga has offices in Lagos, hubs in South Africa and China; with warehouses and distribution centers all over Nigeria.
See more details on konga.com.