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How to cancel Caktus AI subscription (2025 guide)

Step-by-step guide to easily cancel your Caktus AI subscription, including alternatives and FAQs.
How to cancel Caktus AI subscription (2025 guide)
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If you’re thinking about ending your Caktus AI subscription, you’re not alone. Students, parents, and trial users often realize that the tool doesn’t quite fit their needs anymore—maybe because of cost, underuse, or finishing a semester. Whatever your reason, canceling should be simple and stress-free. This guide will walk you through every step, explain the refund policy, highlight pause options, and even show you how to rejoin later if you change your mind.

In this guide, you will learn:

  • Step-by-step instructions to cancel Caktus AI on web, mobile, and through support.
  • How refunds work and when you’re eligible to receive one.
  • Alternatives include pausing, downgrading, or switching to student discounts.
  • Common cancellation issues and how to solve them quickly.

Quick-Glance: cancellation at a glance

What You NeedTime RequiredRefund EligibilityAlternative Option
Active account login2-3 minutesPro-rated if within 14 daysPause for 1-3 months, downgrade to a lower-tier plan, or Take Advantage of Student discounts.

Before you cancel: questions to consider

Canceling might feel like the easiest option, but sometimes a small adjustment can solve the issue without losing access to features you may need later. Ask yourself these questions before you proceed:

PROMOTED
  • Is cost the issue?

If the subscription feels too expensive, check whether you’re eligible for a student discount. You can also switch to a monthly plan instead of paying for a full year upfront.

  • Not using it enough?

Many users don’t explore all the features. Caktus AI includes subject-specific AI tools, citation generators, and quick essay drafting. If you’re underutilizing it, you may want to browse these features before canceling.

  • Finished for the semester?

Instead of canceling outright, you can pause your subscription for 1–3 months. That way, you won’t pay during the break, but your account will remain intact until you’re ready to use it again.

  • Technical issues?

If glitches or login problems are pushing you to cancel, consider contacting Caktus AI support first. Many issues can be fixed quickly without losing your subscription.

  • Ready to cancel?

If none of these solutions fit your needs, continue to the cancellation steps.

How to cancel Caktus AI subscription: step-by-step

Canceling doesn’t have to be complicated. Follow the instructions below depending on the platform you’re using.

Method 1: Cancel via Website (Recommended)

  1. Log in to your Caktus AI account
    • Go to caktus.ai/login
    • Enter your registered email and password.
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  1. Navigate to Billing Settings
    • Click your profile icon in the top right corner.
    • From the dropdown, select Billing & Subscription.
    • Choose if you were billed via Stripe or paddle
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  1. Locate the Cancellation Option
    • Scroll down to Manage Subscription.
    • Click on Cancel Subscription.
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  1. Complete the Optional Survey
    • A short survey may appear asking why you’re leaving.
    • You can answer or skip it.
  2. Confirm Cancellation
    • Review the date when your access will end.
    • Click Confirm Cancellation.
    • Within minutes, you’ll receive a confirmation email.

Method 2: Cancel via Mobile App

If you subscribed through the Caktus AI mobile app, the cancellation process depends on your device.

On iOS (iPhone/iPad)

  1. Open the Settings app.
  2. Tap your name at the top, then select Subscriptions.
  3. Find Caktus AI in the list.
  4. Tap Cancel Subscription and confirm.

On Android

  1. Open the Google Play Store app.
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  1. Tap your profile icon → Payments & SubscriptionsSubscriptions.
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  1. Select Caktus AI.
  2. Tap Cancel Subscription and confirm.

Method 3: Contact Support to Cancel

If you’re unable to cancel through the website or app. For example, due to login issues or billing errors, you can request cancellation directly from support.

  • Email: support@caktus.ai
  • Response time: Usually within 24 hours
  • Include in your request:
    • The email linked to your account
    • Your reason for canceling
    • Any billing concerns (e.g., unexpected charges)

What happens after you cancel

  1. Immediate: Your account is marked as canceled, and you receive a confirmation email.
  2. Until the End of Billing Period: You retain full access to premium features until your subscription expires. No new charges will apply.
  3. After Billing Period Ends: Your account moves to the free tier. Premium features are no longer available, but your data remains for 90 days if you decide to return.

Important: Caktus AI does not provide refunds after purchase. Canceling stops future charges but does not retroactively refund paid fees.

In other words, you don’t lose access right away. You can continue using the service until your current subscription runs out, and your history stays safe if you rejoin within the 90-day window.

Alternatives to Canceling

  • Pause your subscription for 1–3 months.
  • Downgrade to a lower-tier plan or a monthly subscription.
  • Student discounts may reduce costs significantly.

How to Pause Instead

If you don’t want to cancel completely, you may have the option to pause your subscription for a short period. This is helpful if you’re between semesters, taking an exam break, or simply need a temporary budget adjustment.

Steps to pause your subscription:

  1. Log in and follow steps 1–3 from the cancellation guide above.
  2. In Billing & Subscription, select Pause Subscription instead of Cancel.
  3. Choose your desired pause duration (typically 1–3 months).
  4. Confirm your selection.

During the pause, you won’t be charged, but your account stays intact and will automatically resume when the pause period ends.

Common cancellation issues & solutions

Even with clear instructions, a few issues may pop up when canceling your Caktus AI subscription. Here’s how to handle them:

Issue 1: “I can’t find the cancel button.”

  • Make sure you’re logged in with the primary account email, not a secondary user account.
  • Navigate to Settings → Billing & Subscription (not Account Settings). The cancel option will appear there.

Issue 2: “I’m still being charged after canceling.”

  • Check your cancellation confirmation email for the exact end date of your subscription.
  • If charges continue past this date, contact support immediately with your transaction details.

Issue 3: “I canceled but lost access immediately.”

  • You should retain full access until the end of your paid period. If access stops right away, contact support to restore it.

Issue 4: “I need to cancel but forgot my password.”

  • Solution: Use the Forgot Password link on the login page to reset your password.
  • If that doesn’t work, email support with your account details so they can cancel your subscription manually.

How to rejoin Caktus AI later

Even if you cancel now, returning to Caktus AI is easy. Your account is never fully deleted. It’s just deactivated, so you can pick up right where you left off.

Steps to Reactivate:

  1. Log back into your account at caktus.ai/login.
  2. Navigate to Billing → Reactivate Subscription.
  3. Choose your plan—either your previous subscription or a new option.
  4. Confirm your reactivation.

Returning User Benefits:

  • All previous essays, notes, and history are preserved for 90 days after cancellation.
  • Your account settings, preferences, and customizations remain intact.
  • You may be eligible for win-back promotions, so check your email for special offers.

Rejoining is seamless, and you won’t lose the work you’ve already done. It’s designed to make it simple for students or professionals to resume their studies without starting over.

Alternatives to Explore Before Canceling

If you’re considering canceling mainly for cost, usage, or convenience, there are several options that can help you save money or adjust your plan instead:

Option 1: Downgrade to a Lower Tier

  • Switch from annual to monthly billing to reduce upfront costs.
  • Move from Premium to Basic for essential features only.
  • Use pay-as-you-go credits if you don’t need full-time access.

Option 2: Share a Family or Group Plan

  • Split costs with classmates or family members.
  • Family or group plans often cover up to 5 users, offering significant savings per person.
  • Ideal for study groups or collaborative projects.

Option 3: Use Free Features Only

  • Keep your account and access basic essay help and limited AI tools.
  • Perfect if you only need occasional support or want to test the platform before resubscribing.

Option 4: Verify Student Discount

  • Students with a .edu email can often receive up to 20% off.
  • Many users don’t realize they qualify for these savings.
  • Visit the student verification page to apply.

Exploring these alternatives can often solve the reasons users consider canceling—whether it’s cost, limited use, or short-term breaks—without losing access entirely.

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Caktus AI vs. Competitors (2025)

FeatureCaktus AIChatGPT PlusGrammarly ProQuillBot Premium
Essay Writing Assistance✅ Specialized✅ General❌ Editing Only✅ Basic
Citation Generation✅ Automatic❌ Manual
Subject-Specific AI✅ Yes❌ No
Monthly Cost$14.99 (Base) / $19.99 (Pro)$20$30$19.95
Student Discount✅ 20%❌ Not Available✅ Up to 50%✅ Up to 25%

Caktus AI highlights

  • Specialized Academic Tools: Offers over 40 academic assistance tools, including essay writing, math problem-solving, and coding help.
  • Automatic Citation Generation: Provides built-in citation generation, which is not available in ChatGPT Plus, Grammarly Pro, or QuillBot Premium.
  • Subject-Specific AI: Tailored AI tools for various academic subjects, enhancing the relevance and quality of assistance.
  • Affordable Pricing: Monthly plans at $14.99 (Base) and $19.99 (Pro), with a yearly Pro plan at $8.33/month. 
  • Student Discount: Offers a 20% discount for students, making it more budget-friendly.

Considerations before choosing

  • ChatGPT Plus: While it offers general AI assistance, it lacks specialized academic tools and automatic citation generation.
  • Grammarly Pro: Focuses on grammar and writing style improvements but does not provide subject-specific AI assistance or citation generation.
  • QuillBot Premium: Primarily a paraphrasing tool, it doesn’t offer comprehensive academic assistance or citation features.

If you’re a student seeking specialized academic assistance with features like automatic citation generation and subject-specific AI tools, Caktus AI offers a comprehensive solution at an affordable price. Its student discount further enhances its value. However, if your needs are more general or focused on grammar and writing style, exploring other options like ChatGPT Plus, Grammarly Pro, or QuillBot Premium might be beneficial.

Key takeaways

  • Cancellation is straightforward: You can cancel via website, mobile app, or support, with no fees, and retain access until the end of your billing period.
  • Flexible options exist: Pause your subscription, downgrade, use free features, or apply student discounts instead of canceling outright.
  • Data and reactivation are safe: All account data, essays, and preferences are preserved for 90 days, making it easy to return anytime.

Conclusion

There you have it. You can now cancel your Caktus AI subscription without stress. By following the steps in this guide, you can manage your account efficiently, avoid unwanted charges, and explore alternatives that may better fit your needs. Whether you choose to pause, downgrade, or cancel completely, your data remains secure, and reactivation is simple if you decide to return. Making an informed decision ensures you get the most value from Caktus AI while keeping your options open for the future.

Frequently asked questions (FAQs)

  • Will I lose my data when I cancel?

No. Your account data is preserved for 90 days after cancellation. If you reactivate within that window, everything—essays, notes, and settings—is restored exactly as you left it.

  • Can I get a refund if I cancel mid-month?

You’ll retain access through your current paid period. For example, if you cancel on Jan 15 of a Jan 1–31 billing cycle, you can use Caktus AI until Jan 31. Refunds are generally not provided, except in rare cases outlined in the Refund Policy.

  • What happens to my essays and work history?

All your content is saved for 90 days. You can also download your work before canceling by going to Account → Export Data. After 90 days, data is permanently deleted in accordance with Caktus AI’s privacy policy.

  • Is there a cancellation fee?

No. Caktus AI does not charge any cancellation fees.

  • Can I cancel a free trial without being charged?

Yes. To avoid charges, cancel at least 24 hours before your trial ends. Mark your calendar with your trial end date to stay safe.

  • Will Caktus AI try to stop me from canceling?

No. There are no retention tactics or obstacles. You may be asked one optional question about why you’re leaving, but you can skip it and cancel immediately.

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