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Nigeria’s telecoms regulator prepares ₦12.4B fine for poor network quality

Your network complaints just got very expensive for telcos in Nigeria
NCC building
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Здравей,

Victoria from Techpoint here,

Here’s what I’ve got for you today:

  • NCC could slap telcos with ₦12.4B fine
  • Who spends millions attending tech events?
  • New DStv feature lets friends share the bill

NCC could slap telcos with ₦12.4B fine

NCC

Nigeria’s telecom regulator is done issuing warnings. After years of consumer complaints about dropped calls, slow data, and vanishing airtime, the Nigerian Communications Commission (NCC) is preparing to hit operators with fines totalling about ₦12.4 billion ($8.77 million), one of its toughest enforcement moves yet, per TechCabal.

The planned penalties target breaches of service quality rules and come as the NCC updates its enforcement regulations to include stiffer sanctions and new communications-related offences. The push follows an order from Communications Minister Bosun Tijani, who wants penalties for poor network performance to be automatic, not negotiated.

What this means is simple: telcos can no longer hide behind promises of future investments. While the NCC approved tariff increases earlier this year to help operators cope with rising costs, it insists that higher prices must translate into better service, not excuses for bad performance.

Why it matters is obvious to consumers. The regulator says it is now focusing squarely on the issues Nigerians complain about most: poor network quality, unexplained data depletion, and failed airtime or data transactions. Audits of base stations, refunds worth over ₦10 billion, and spectrum reallocations are already being used to force improvements.

Nigeria isn’t alone in tightening the screws. In Kenya, the Communications Authority has fined operators like Safaricom and Airtel over quality-of-service breaches. Across Africa, regulators are shifting from friendly oversight to rule-based enforcement, and Nigeria’s ₦12.4 billion fine signals it is ready to play hardball too.

Who spends millions attending tech events?

Esohe Igbinoba /techpoint.africa
Esohe Igbinoba

Who spends millions of naira attending events? When I first heard how much Esohe Igbinoba invests monthly in conferences and industry gatherings, I was genuinely shocked and then not surprised at all. Because when you see the network she’s built and the doors she’s walked through, the strategy becomes obvious.

Victoria Fakiya – Senior Writer

Techpoint Digest

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Esohe describes herself as a “super connector”, someone who thrives on bringing people together and building communities that actually grow. As Director of Programs at Businessfront, that instinct shows up clearly in her work, but it also shapes how she’s deliberately designed her career.

By February 2024, she realised something crucial. If she wanted to move into venture capital and eventually secure a senior leadership role, talent alone wouldn’t cut it. There was a network gap. So she turned conferences and tech events into her personal lab, consistently and intentionally showing up across the African tech ecosystem.

She didn’t attend events randomly. Once she defined her “why”, she filtered aggressively, prioritising rooms filled with venture capitalists, founders, investors, and operators she wanted to learn from. If the people she was looking for wouldn’t be there, she stayed home. Sometimes, a single speaker was reason enough to show up.

The numbers are wild. What started as five events a month quickly grew to between ten and twenty. In 2024 alone, she attended 111 events. In 2025, that jumped to 160, a staggering 271 events in just two years. More importantly, she documented the journey, turning photos and videos into a personal brand built around presence, consistency, and connection. For more on her story, including how much she spends a month and what others can learn from it, read Sarah’s latest for Techpoint Africa.

New DStv feature lets friends share the bill

DStv
DStv dish. Source: <a href=”https://www.capetowndstvinstallation.com/”>capetowndstvinstallation.com</a>

If you’ve ever argued over who should pay the DStv bill this month, MultiChoice thinks it has a fix. DStv has introduced a new split payment feature in its MyDStv App, allowing customers to share the cost of a single subscription with a friend or family member.

With the new feature, the primary account holder can generate a payment link and send it to someone else to contribute toward the monthly subscription. The bill can be split between two people, making it easier for households, shared apartments, or families to manage costs without awkward reminders or transfers.

The update comes as DStv shifts focus from short-term promos to everyday affordability. With its Upsize promotion ending in January, the company says it’s now prioritising practical product tweaks that reflect how people actually live and pay for TV. Alongside the split bill feature, DStv also refreshed its entry-level Access package.

The Access package now includes three additional channels — Trace Ngoma, Trace Gospel, and WWE — at no extra cost. DStv says this is aimed at ensuring customers who stick to its most affordable package still get value, especially as many households tighten their budgets.

Hardware pricing has also been adjusted to lower the barrier to entry. Entry-level HD decoders now start at R499, with discounts of up to 57% on Explora decoders. According to MultiChoice CEO Willington Ngwepe, the goal is simple: give customers more flexibility to stay connected, even when money is tight.

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Have a superb Thursday!

Victoria Fakiya for Techpoint Africa

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