Uber Kenya launches uberASSIST, a specialised service for riders with special needs

by | Jan 11, 2019

On January 3, Uber launched uberAssist in Nairobi, Kenya to provide additional assistance to old people and people with disabilities.

According to Uber Kenya, driver-partners are specially trained to assist riders when getting into the vehicle and are instructed to accommodate folding wheelchairs and walkers.

To access the service in Nairobi, users would need to open the app, enter their destination, swipe left and select uberASSIST. Then proceed to confirm pick-up location and request a ride.

It was first introduced in 2015. Nairobi, Kenya is the third African city with access to the option since it first launched in Cape Town and subsequently in Johannesburg, South Africa in 2017.

Introducing the service in Nairobi will provide residents with special needs with more transportation options. uberASSIST vehicles do not have wheelchair accessible ramps and users are required to contact their uberASSIST driver-partner ahead of time with any specific requests.

Titilola Oludimu
Titilola Oludimu

I’m always open to new experiences.

On January 22, 2022, be part of the largest gathering of innovators, startup founders, thinkers, programmers, policymakers, and investors in West Africa. Register free.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Recent News

Uber’s bet on ‘Okada’

Uber’s bet on ‘Okada’

Today on #TechpointDigest, @nifemeah discusses Uber’s launching its motorbike hailing service, UberMoto, in Ibadan.

Subscribe to Techpoint Digest!

A daily 5-minute roundup of happenings in African and global tech, sent directly to your email inbox, between 5 a.m. and 7 a.m (WAT) every week day!

Please check your email to confirm your subscription.

Subscribe to Crypto Explorer

A monthly series featuring in-depth analysis on the cryptocurrency sector in Africa

Please check your email to confirm your subscription.

Subscribe to The Experts

A bi-weekly where tech career specialists take us on their journey from newbie to expert, and how they became successful in the industry.

Please check your email to confirm your subscription.

Subscribe to Founder's Table

A monthly series, where we catch up with founders in the startup ecosystem, learn about their failures, successes and a few tricks of the trade

Please check your email to confirm your subscription.

Copy link
Powered by Social Snap