Introducing PayPad: The easiest way to accept card payments using your smartphone or tablet

by | Sep 17, 2015

Whether you own a small shop, run a mobile business or even a roadside shop, you will always face the challenge of efficiently collecting payments. If you choose to operate a cash-only policy, chances are you experience the “I no get change” syndrome and other risks of handling cash far too often. And while traditional PoS machines offer a convenient way to collect payments via customer’s debit cards, they are bulky and not robust enough.

Enter PayPad

PayPad is an mPoS (mobile PoS) solution – the first of its kind in Nigeria – that allows merchants to accept card payments using their smart mobile device (tablet and phones).

PayPad is a product of Electronic Settlement Limited, the same company that brought us web payment gateway, CashEnvoy.

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Getting started

Signing up for PayPad is entirely free. All you need is a data-enabled smartdevice. The easiest way to sign up for PayPad is to go to the PayPad website. You fill in a few details – nothing more than your basic business details and name of your bank  –  and in less than 48 hours, a PayPad representative will get in touch with you. Once you are registered on the PayPad platform, you will get a complimentary PINpad from your bank.

After pairing the PayPad to your smartphone via bluetooth, the PayPad/Bank representative assists you with activating the PayPad app (available for Android and BlackBerry 10. iOS and Windows to be launched soon) on your smartdevice.

The entire setup process takes place only once. Once completed, you never have to setup again and you can immediately begin accepting card payments.

The PayPad advantage

While the PINpad functions without internet, your smartdevice does have to be connected to the internet in order to process transactions.

One major advantage PayPad has over traditional POS, asides its ultra-portable form factor, is that it rides on your smartdevice’s connectivity (EDGE, 3G or 4G). Whereas traditional POS devices are limited to the archaic GPRS. As long as you have an active connection, no matter how slow, the transaction will go through. This is especially because, each transaction uses up no more than 1KB of data. If you do the maths, you’ll find that with a basic 200mb data plan, you can process over 200,000 transactions with the PayPad solution. So it’s definitely also cost efficient.

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Another advantage for merchants is that PayPad also provides an opportunity for you to make extra cash by selling airtime and accepting bill (DStv, PHCN) payments.

Receiving payments

Receiving with PayPad is as simple as typing in the transaction amount on your smart device. Optionally, you can also add a description of the item to be purchased. Typing a description is very easy because you are doing it on a smartphone or tablet. This is something you cannot do on traditional PoS devices.

The transaction amount you enter is instantly sent to the PINpad, giving the customer visual confirmation of the purchase. The customer inserts their card and punches in their PIN on request.

Miliseconds after, the payment is processed, the customer is notified to remove their card and the transaction is completed. It’s that easy and you get the money in your account within 24 hours.

You can send an e-receipt to the customer’s email address for future reference. One advantage of an e-receipt over traditional POS receipts is that it never fades out or gets misplaced. Even if the customer loses the email, the receipt can always be called back from your transaction history page.

As the situation might require, you can also accept cash payments and use PayPad for tracking and receipts. The idea is to provide a way to efficiently track and manage your finances. The app will automatically generate daily reports and charts which you can access either on the app or on the web. This also provides a unique opportunity for store owners to remotely monitor transaction activity in their stores.

Security

When it comes to card payments, security is always a concern. PayPad has taken a few steps to ensure security. No personal info is stored on your smartphone; they all go through the PINpad which is fortified with all the necessary industry standard certifications. Even more importantly, because the device is connected to the mobile app on your phone, security updates can be sent remotely. This eliminates the need for store-to-store visits as with traditional POS.

Custom solutions

For stores who already have their own custom payments setup, or want to build one, PayPad has an API with which you can easily integrate. If you lack the manpower to do so, PayPad has a team of developers that can help you achieve this. You do not have to scrap your current setup to enjoy the benefits of PayPad

Conclusions

PayPad offers merchants an attractive, simple and useful way for anyone from street vendors to mobile businesses to accept card payments anywhere. For consumers, it is easily one of the easiest and safest ways you can pay for stuff. PayPad is currently available for customers

So far, the only major challenge I can think of would be adoption. Especially on the customer’s side. It might take a while to convince them that Paypad is safe to use. However once they use it for the first time, they’re bound to love it.

Since its March launch, PayPad has managed to bring over  600 active merchants on board and is available for use with 10 of Nigeria’s major banks.

As I mentioned earlier, all you need to start using PayPad is a bank account. You can visit the website to sign up for PayPad now.

If you have any questions or observations, feel free to drop them in the comments section below.

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Anonymous
Anonymous
6 years ago

Hi Muyiwa/TechPoint, techpoint.ng is awesome. You guys should keep up the great job of giving us super tech news and more!

With that said, I think a small part of this paypad-writeup/post will need to be changed. (Please read on).

The paypad mpos (DATECS BLUEPAD-50 mPOS) is NOT the first mpos in Nigeria; It is ALSO definitely NOT the first to be CERTIFIED by NIBSS in Nigeria (as ESL/Cashenvoy claims). (Electronics settlement limited/Cashenvoy-guys should STOP TELLING LIES; how can you expect to gain the trust of customers/people in the financial area, when you LIE about a lot of things.) Its small LIES (and HIDDEN truths) like these that makes Nigeria citizens not trust the finance/bank system and Card system in General.

This wont be the first time ESL/cashenvoy makes UNTRUE claims (they tell LIES). (E.g. ESL/cashEnvoy making claims that cashenvoy is the “most secure/safest and easiest webpayment System”? HOW? Is there any PROOF to support that claim? Then ESL/cashenvcoy claiming again with this mPOS that the DATECS-BLUEPAD-50 which they’ve called “paypad” is the easiest to use, and then claiming that they are first? HOW?)

Here are the FACTS/TRUTHS, based on info from NIBSS Website:

1 – The mPOS that is/was the FIRST one in Nigeria is MIURA-SHUTTLE. It was brought into Nigeria for certification by CLOUD SYSTEMS. (When MIURA SHUTTLE was Certified, the “ESL-paypad” which is “DATECS BLUEPAD-50” was nowhere to be found on the NIBSS-CERTIFICATION LIST!)

See this link from NIBSS, where MIURA-SHUTTLE is certified as the ONLY mPOS there, on Number-13 (MIURA-SHUTTLE is the ONLY MPOS there too):

Link_1a- http://www.nibss-plc.com/wp-content/uploads/2014/05/UPDATED-CERTIFIED-AND-APPROVED-POS-PAYMENT-TERMINALS-AND-POS-PAYMENT-APPLICATIONS-WITH-APPROVED-RESELLERS-14-05-2014.pdf

Link_1b (Google Cache)- (http://webcache.googleusercontent.com/search?q=cache:XDHfDKuHmxEJ:www.nibss-plc.com/wp-content/uploads/2014/05/UPDATED-CERTIFIED-AND-APPROVED-POS-PAYMENT-TERMINALS-AND-POS-PAYMENT-APPLICATIONS-WITH-APPROVED-RESELLERS-14-05-2014.pdf+&cd=1&hl=en&ct=clnk&gl=us)

2 – Based on point-1 above, “CLOUD SYSTEMS” would be the FIRST solution to be certified by NIBSS in Nigeria. (So, Cashenvoy-guys, STOP TELLING LIES, and TAKE THE LIES off of your mPOS website too!)

3 – The DATECS BLUEPAD-50 (which is what was brought into Nigeria by Electronic Settlement/Cashenvoy-guys, under the name “Paypad”) was NOT certified until LATER.

See this link from NIBSS which is the CURRENT NIBSS certification list; in that list “DATECS-BLUEPAD-50 (cash-paypad)” is number-15 (whereas number-13, shows the MIURA SHUTTLE, which had an EARLIER certification):

Link_3- http://www.nibss-plc.com.ng/wp-content/uploads/2015/08/UPDATED-CERTIFIED-AND-APPROVED-PAYMENT-TERMINALS-AND-PAYMENT-APPLICATIONS-WITH-APPROVED-RESELLERS-19-08-2015.pdf

I think maybe NIBSS’ attention should be called to this, and so should CLOUD SYSTEMS. Maybe when they sue ESL/Cashenvoy, then ESL/Cashenvoy will get the facts right. Telling lies and making bogus (untrue) claims is not the right way to get customers!

(Disclaimer: I am not affiliated with any of the companies listed here, but I work for a Bank)(I cant say which bank because I dont want my comment to be associated with the bank and get me in trouble , lol, but I’m concerned that lies/hidden truth are one of the things negatively affecting the growth of our financial/banking system).

Yomi Kanduwa
Yomi Kanduwa
Reply to  Anonymous
6 years ago

I agree with the other comment.
You must be a disgruntled former employee or a rival.
I work in the banking sector as well and I can remember a meeting last year at NIBSS where the NIBSS MD informed us that cloud systems was not properly connected to NIBSS and as at that time, he informed everyone that Electronic Settlement Limited was the only one certified.
So, I do not think they are wrong in claiming to be the first.
I am also aware that their solution is also the only working mpos solution in Nigeria, so I believe they are truly the first.
By the way, being first or second is not what the article is about.
You are just just trying to draw readers away from a very good review.

Also, I stumbled upon the article below and I believe its the PayPad solution as well that was launched as the first mpos solution in Nigeria by a bank

http://www.brandcrunch.com.ng/bnrch/index.php/news/brand-stories/1822-heritage-bank-launches-the-first-mobile-pos-in-nigeria

Anonymous
Anonymous
Reply to  Yomi Kanduwa
6 years ago

Hi Yomi, see the reply to you (it’s posted as a new comment, for space).

Anonymous
Anonymous
6 years ago

i personally think a lot of issues have been raised that needs to be clarified….Electronic settlement/ Cashenvoy people need to be clear about what is what…i have personally seen this innovation used and i have paid through this channel and i think its innovative, i was skeptical but welcome to the idea and i don’t think i have seen any other used elsewhere..i asked a couple of friends that work in different banks and they said there is only one commercially working Mpos in Nigeria at the moment (others are in the works i would presume) and this product is called Paypad…in that case then maybe Paypad has some bragging rights as the 1st working Mpos(Correct me if i am wrong)….Moving on you seem disgruntled with Electronic settlement/Cash envoy, almost seems like you used to work with them…while i appreciate your need for clearly stated facts i think your attack is on the company, the article was about the product as another way to make payments electronically and this is working which i think should be encouraged.

Anonymous
Anonymous
Reply to  Anonymous
6 years ago

Hi “Anonymous ESL supporter”, (also Yomi Kanduwa), please read my disclaimer at the end of my PRIOR/1st comment; to clear any doubts – I have NEVER worked for ESL/cashvoy (and I never will; a business like Electronic Settlement Ltd / Cashenvoy that TELLS LIES anyhow just to get customers should not be in business; they are giving a bad name to the financial industry please)(I work for a Bank that’s why this really concerns me. Yomi you work for a bank too so you should understand my view better); (ESL/Cashenvoy attitude should not be encouraged as its negative and giving a negative impression to people, of how financial/banking companies do business ; you say you THINK I’m attacking them abi? Well, if they are BREAKING CONSUMER TRUST should we allow them continue until it gets so bad that people now don’t want to use POS because they feel no longer Secure because they are being lied to?)? We are still trying to build trust and encourage people to use their DebitCards and to do online-banking, and then one business (ESL/Cashenvoy) comes along to BREAK the TRUST? Why! Don’t you see the issue here? Please stop trying to encourage them.

I don’t want this to turn into an argument, but for it to be constructive. I have stated FACTS / TRUTHS in my post, NOT what I “think” (which is what you are doing), or “what I HEARD someone say at a meeting at NIBSS”, but PURE DOCUMENTED FACTS, from NIBSS Website directly. Please state FACTS! You actually sound like YOU work for ESL from the way your response is written without stating FACT; you are stating opinions (meanwhile Yomi Kanduwa, you are stating HEAR-SAY). I’ll say this: ESL paypadmpos is NOT the first working mpos, and There is more than one mpos in the market Commercially (I have PROOF /FACT to back it up, but that’ll be another whole comment which I’ll write later if needed to CLEARLY State FACTS); you yourself said “you don’t THINK you have seen (any other mpos)”, which again is your Opinion, not FACT. Let’s stick to the FACTS please. Thanks.

Yomi Kanduwa, I’ll type a brief reply directly to your comment in few minutes.

Maybe I should write a full blog post on this issue and email Muyiwa/TechPoint to post it; let’s nip this problem in the bud before it becomes a bigger issue and affect the whole banking system negatively.

Anonymous
Anonymous
6 years ago

Hi Yomi Kanduwa, in reply to your 1st Comment :

Please read my Disclaimer and CLARIFICATION (in reply to “Anonymous ESL supporter”).

You work in banking like me, so if anything you should see the issues here. I’m not saying the mPOS is a bad product, but that the means which ESL/cashenvoy is using by TELLING LIES and making BOGUS CLAIMS to get it out there, is not appropriate (i.e telling lies and making various bogus claims, when the FACTS available from the ONLY Reliable and CREDIBLE Source – which is NIBSS – says otherwise, based on the links I provided (the links in my 1st comment) from NIBSS for their CERTIFIED list over time).

If truly, CLOUD SYSTEMS was not “properly connected” (which you are SAYING, based on HEAR-SAY, not FACT) and accordingly the Cloud-Systems Miura-Shuttle (of MIURA poland) was not Certified like your HEAR-SAY states then Cloud-Systems WONT still be on that NIBSS CERTIFIED list; NIBSS updates their CERTIFIED list regularly (e.g. they’ve Added “TITIS/GoSwiff” as another Approved Reseller for the Miura-Shuttle); they would have removed Cloud System from that list if not certified! (Just like ESL/cashenvoy is a RESELLER for DATECS-BLUEPAD-50, likewise if another Nigerian business contacts DATECS Belgium, and becomes a Reseller, they will likewise undergo certification by NIBSS and if they get CERTIFIED then NIBSS would put them on that list). The CERTIFIED list is STRAIGHT-FORWARD!

Your “Article” from “Brandcrunch” is NOT reliable. In this case NIBSS is the ONLY reliable source (not some article or even Newspapers, as those can be BOUGHT with money for them to write anything pretty much!) So, right now the ONLY FACTS are still what I’ve provided, with links DIRECTLY from NIBSS. I rest my case. Its late night now, so I’ll end my comments here. Thanks. Take care!

Yomi Kanduwa
Yomi Kanduwa
Reply to  Anonymous
6 years ago

Hi Anonymous hater,
This will be my last comment as I am not being paid to this. I am sure it is obvious to all readers that you have a personal vendetta with the Company.
I believe the guys at Electronic Settlement Limited will be reading this and it will be nice for them to seek clarification from NIBSS to find out if they are the first or second mpos solution in Nigeria.
Though, personally (personal opinion), I don’t see how being first or second affects the beautiful review above.

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