Komfot Health is simplifying access to post abortion care services with the official launch of its innovative WhatsApp Bot on September 8, 2025. The platform seamlessly connects users with verified providers who are fully licensed to offer a comprehensive range of post-abortion care services.
Prior to the bot’s introduction, the process of linking users with care providers was cumbersome and time-consuming, relying heavily on manual coordination through social media channels. This often resulted in significant delays, with service delivery times extending up to 24 hours. The new WhatsApp Bot has drastically streamlined this process, reducing the wait time to an astonishing 20 minutes, ensuring prompt and efficient access to care when it’s needed most.
The user journey is designed for simplicity and accessibility. Individuals seeking care simply need to visit the Komfot Health website, click on the “Get Started” option, and provide the necessary information. The approval process is rapid, typically taking no more than 20 minutes. Once a user is qualified and approved for care, they gain access to a diverse array of services. Komfot Health’s commitment extends beyond just post-abortion care; the platform also facilitates bookings for other vital sexual and reproductive health services. These include, but are not limited to, STI screening, HPV screening and vaccination, comprehensive contraceptive counseling, and a crucial continuum of care for long-term morbidities that can arise from unsafe abortion procedures.
Upon a user initiating a session, providers receive an immediate notification, enabling them to connect with the patient directly via WhatsApp. This secure and user-friendly interface ensures privacy and ease of communication, making quality healthcare easily accessible to the average Nigerian woman.
Since its inception, Komfot Health has already made a significant impact, providing care to over 1000 women. The startup has set a clear goal: to reach 10,000 women by its third year of operation, further solidifying the need for accessible healthcare solutions. This expansion will not only extend its reach but also contribute significantly to improving reproductive health outcomes across Nigeria.