Following the recent calls for the abolishment of Payment on Delivery (PoD), Payporte has become the first Nigerian online shopping company to publicly distance itself from the “necessary evil” that is widely believed to be the bane of eCommerce in Nigeria.
A header on the company’s website boldly reveals Payporte’s announcement to suspend the payment model. In the stead of PoD, the company promises 48 hours returns on deposited funds in the event of any arising liability.
Before now, the founder and CEO of Payporte, Eyo Bassey, once hinted in an interview with Techpoint that the company would be done with the payment model by end of December 2016 but it’s quite surprising that it has taken several months after to effect it. Perhaps the unfortunate incident involving the death of a Jumia delivery man, Mr. Chukwuma Eleje, may have catalysed their decision.
With the eCommerce struggle in Nigeria, there’s no denying that the adoption of PoD has played to the advantage of a number of eCommerce players, especially in fuelling adoption.
So the announcement from Payporte may just come as a little suspicious seeing it didn’t indicate an outright ban on payment on delivery. Hopefully, they wouldn’t go back on their words and return back to the same old payment on delivery.
Ifeanyi is a desk reporter-turned administrator. Outside of work, I love to read and travel.
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The problem is that most items these companies display on their sites are not exactly what the products are, the qualities are always inferior, and how sure are you of speedy refund of money if the product is not exactly what one wanted. Too much story may enter. To me I prefer POD.