Hong Kong based Venture Capital firm, Nest has announced today that it has invested in Kenya’s Ongair – a web-based dashboard that enables businesses to engage with their customers on instant messaging platforms like WhatsApp, Messenger, Telegram and WeChat.
Since its inception 12 months ago, Ongair has been actively used by a growing list of over 700 businesses around the world, including media, eCommerce platforms, universities, financial institutions and non-profit organizations. Ongair’s enterprise customers include TecnoBuy – Costa Rica, Zeker.ME – Denmark, Petsy – Mexico, CoreFone – Uruguay, Navitas global, AMREF Health Africa, Cheki Africa, Chase Bank- Kenya, EliteBet Kenya, JamboPay – Kenya, OLX- Kenya & Nigeria.
Ongair is the only IM aggregator worldwide offering WhatsApp, Messenger, WeChat and Telegram integration, with plans to add more instant messaging platforms. Ongair’s product features include: Multiple agent support, Reports and Analytics, a RestFul API, Integration into popular CRM platforms like Zendesk among others, Ongair is also the leading IM to Zendesk platform in the world.
”With presences in Asia, Europe, Africa and the US, Nest is an ideal partner as we continue to scale our business globally,” said Trevor Kimenye, CEO of Ongair. “We’re excited to have a partner on board that provides us not only capital, but also vast strategic experience and network across these markets. Our goal is to help businesses serve customers and we’ll use the additional resources to support growth, expand strategically into Asian markets and deliver great product to delight our customers around the world”.
“We are very excited about the growth Ongair is experiencing and believe that with this additional capital, network and strategic input, the company can grow even more rapidly and scale into Asia with Nest’s support to set up in Hong Kong and enter China” said Aaron Fu, Managing Partner, Nest, Africa. “A key reason we are in Nairobi is to be able to take innovation born in Africa, just like Ongair, to the rest of the world, there are lots of innovative startups in Africa with products that have the potential to reach very similar target demographics outside of the continent. We hope to inspire more young African entrepreneurs to design global products and export their innovation to the rest of the world. “
Further financial terms of this deal have not been disclosed.
From Built in Africa archives – MainOne: 10 years building West Africa’s internet infrastructure
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