• The Nigerian Communications Commission (NCC) has issued a document addressing tariffs in the country’s communications sector. The document, titled “Guidance on the Simplification of Tariffs in the Nigerian Communications Sector,” took effect on July 29, 2024.

• However, reports following the issue suggested that the authority has approved tariff hikes. However, the NCC clarified via a post on X that it has neither approved any new telecom tariff plans nor hikes, advising the public to disregard the misinformation.

• Additionally, the telecoms regulator stated that it issued a directive for all operators to simplify their current tariff plans transparently and fairly for consumers.

NCC CEO Aminu Maida, tagging one of the reports, categorically stated, “Like the others, this is FAKE NEWS! The Commission has neither approved telecom tariff plans nor hike as this report claims.”

In its guidance to telecom operators, the NCC mandated that they provide subscribers with complete information. This includes full disclosure of all tariff components and conditions, and ensuring that marketing and promotional materials are clear and understandable.

The NCC requires all telcos to provide detailed information about their tariffs, including the characteristics of each plan and bundle, to help subscribers make informed decisions. They must prioritise consumer education and transparency, submit migration plans to ensure a smooth transition to new tariffs and maintain service quality.

Promotional offers must be approved by the commission, offered as standalone products with clear terms, and accompanied by comprehensive reports. Existing bonus-led tariff plans can continue until December 3, but operators must educate and transition subscribers to simplified plans by that date.

In April 2024, telcos in Nigeria considered hiking the prices for calls and data, whereas the Association of Licenced Telecom Operators of Nigeria (ALTON) said they hadn’t raised prices in over a decade, but, the NCC rather said telecom companies should share their infrastructure to save money and improve services.

Operators like MTN are already considering implementing initiatives such as regulated tariff increases as part of their strategy for faster revenue growth, margin repair, and reserve rebuilding, as they incurred ₦656.4 billion in net forex losses in Q1 2024 and ₦887.7 billion in H1 2024.

The telco stated that it is collaborating with authorities on tariff adjustments to address challenging operating conditions. In its recent H1 report, the company highlighted progress in improving its capital position, including implementing regulated tariff increases and reducing USD exposure.