LinkedIn launches AI Hiring Assistant amid data usage allegations in South Africa

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October 31, 2024
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2 min read
LinkedIn
  • LinkedIn has launched its first AI agent, Hiring Assistant, to automate recruiter's repetitive tasks and significantly improve recruitment efficiency.
  • This comes a year after LinkedIn launched Recruiter 2024, a suite of features that used generative AI to streamline the hiring process for talent leaders. 
  • The Hiring Assistant, directly integrated into LinkedIn's platform, allows recruiters to handle routine tasks such as finding candidates, creating job descriptions, and conducting initial screenings. Early users include Siemens, Canva, and Zurich Insurance. 

The platform highlights that recruiters often juggle administrative tasks while trying to help people find jobs, creating challenges for them. Globally, over half (55%) of HR professionals report that work expectations are higher than ever, and 42% feel overwhelmed by the many daily decisions they must make.

LinkedIn believes its AI agent, built with insights from over 1 billion members, 68 million companies, and 41,000 skills, will help ease the pressures on recruiters by streamlining tasks and reducing administrative burdens. 

Hirers can upload job descriptions and notes into Hiring Assistant, translating this information into role qualifications and creating a pipeline of qualified candidates. The AI agent can also identify past applicants from their Applicant Tracking System and learn each recruiter's preferences for a more personalised experience.

Since launching Recruiter 2024, hirers using AI-assisted messages have seen a 44% higher acceptance rate, and candidates accept them over 11% faster. Additionally, AI-assisted search sessions have resulted in an 18% higher InMail acceptance rate compared to manual filters.

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Amid this development, the South African Artificial Intelligence Association (SAAIA), an industry body focused on promoting the advancement of responsible AI in South Africa, recently dragged LinkedIn to the Information Regulator of South Africa over the use of data to train AI models for the LinkedIn Platform without prior consent.

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The body argues that LinkedIn’s practices could violate local data protection laws, including the Protection of Personal Information Act (POPIA).

In September, the company reportedly suspended using data from UK users for AI training after regulators raised concerns.

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