Some MTN Ghana iPhone users are having issues using USSD codes

by | Nov 20, 2019

Since yesterday, some MTN subscribers in Ghana have been experiencing some difficulty using USSD codes on their iPhones.


Some of these subscribers have taken to Twitter to lodge complaints stating that when codes are dialled, they get blank responses with no option to proceed to take further actions.

According to the numerous complaints, USSD codes seem to be working well on all iPhones except those running on iOS 13.2, the version of Apple’s operating system released earlier in October.

In response, MTN Ghana claims Apple’s update to iOS 13.2 has crippled its compatibility with MTN USSD codes but it is currently working with Apple to fix the bug.

It is noteworthy that iPhone users who recently upgraded to iOS 13.2 have been complaining about bugs the update comes with, including dropping of calls within a few minutes of the call being placed, a malfunctioning contact app, among others.

Other subscribers have also said that this isn’t the first time they are experiencing the same issue with the network provider on their smartphones.

While it is still working with Apple to fix the bug, MTN Ghana advised its subscribers to dial 170 and follow the prompts to perform their transactions.

MTN Ghana has assured its subscribers that they are currently working on the issues and will update customers once they have been fixed.

Omolara Oseni
Omolara Oseni

Woman in Tech | I write about social media and internet culture | Photography enthusiast.


On January 22, 2022, be part of the largest gathering of innovators, startup founders, thinkers, programmers, policymakers, and investors in West Africa. Register free.

Notify of
Inline Feedbacks
View all comments

Recent News

Subscribe to Techpoint Digest!

A daily 5-minute roundup of happenings in African and global tech, sent directly to your email inbox, between 5 a.m. and 7 a.m (WAT) every week day!

Please check your email to confirm your subscription.

Subscribe to Crypto Explorer

A monthly series featuring in-depth analysis on the cryptocurrency sector in Africa

Please check your email to confirm your subscription.

Subscribe to The Experts

A bi-weekly where tech career specialists take us on their journey from newbie to expert, and how they became successful in the industry.

Please check your email to confirm your subscription.

Subscribe to Founder's Table

A monthly series, where we catch up with founders in the startup ecosystem, learn about their failures, successes and a few tricks of the trade

Please check your email to confirm your subscription.

Copy link
Powered by Social Snap