UPDATE: WhatsApp to support Blackberry till December 2017

by | Jul 20, 2017

UPDATE:  WhatsApp has not totally stopped support, extension till December 31st. The headline and part of the original article below has been edited to reflect that. 


On the 19th of July 2017, after faithfully sticking with BlackBerry for 4 years, Titilola realises that WhatsApp messages are not delivering on her BlackBerry  Z10 smartphone. Just like Titilola, other users are discovering WhatsApp has may have finally delisted the smartphone maker as one of its supported platforms.

In February last year, WhatsApp made an official announcement via its blog that it was ending support for BlackBerry and other listed mobile platforms by the end of June 2017. In January, there was a brief scare period when user could not access WhatsApp 6 months earlier than the original date, this later appeared to be a technical glitch.

Advertisement

Yesterday, WhatsApp finally stopped working on many smartphones running the BlackBerry smartphones after a 19-day grace period from the original timeline. Users got error messages when attempting to send messages on the instant messaging platform.

With over 1 billion monthly users on WhatsApp, this action may be the final nail in the coffin for smartphones running on the BlackBerry operating system. However, the new range of BlackBerry smartphones — DTEK50 ,DTEK6O, Priv, KEYone and Aurora — running on the Android operating system will still be supported.

However, according to an update on the original blog post, support on smartphones running the BlackBerry OS has been extended till the 31st of December 2017. If your WhatsApp is displaying error messages, take the following steps;

  • Delete WhatsApp (if already installed).
  • Open BlackBerry World.
  • Swipe down from the top of the screen, then go to Settings > General > Refresh BlackBerry World.
  • Turn off your smartphone for 30 seconds. Then turn it back on.
  • Check your smartphone’s connection.

If you own a BlackBerry smartphone please confirm in the comment section if WhatsApp still works on it. If not, did this update fix it?

Victor Ekwealor
Victor Ekwealor

tech. media. startups. africa. vc | Twitter: @victor_ekwealor

Advertisement


Are you in tech and you are looking at getting a foreign remote job or you want to move abroad? Fill this form and you will get the BEST resources to help you get that high paying remote job as well as japa easily! WAGMI!

Subscribe
Notify of
guest
5 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
lanreariyo
lanreariyo
4 years ago

I have only one thing left to say

RIP Blackberry…

Bleus
Bleus
Reply to  lanreariyo
4 years ago

The misleading title of this article notwithstanding, WhatsApp works perfectly well on the NUMEROUS Android-based Blackberry-branded handsets. Furthermore, Blackberry is well placed to CONTINUE dominating the in-car software market, their QNX OS is still considered one of the best-in-class RTOS’s in the world, and, as they continue to de-emphasise telephone handsets (they no-longer make any, they just license their brand and IP to others to do so under their name) and continue the shift towards being a predominantly software-oriented company, there’s little sign that they’re in financial danger any longer. Your misperceptions notwithstanding…

xBURK
xBURK
4 years ago

Not that I would ever use this app, BlackBerry doesn’t have to worry about this stuff anymore. They only produce/ licence Android Secured BlackBerry’s now. Loving the new BlackBerry KEYone! Best of all world’s.

Ron David
Ron David
4 years ago

Thanks so much to all of you. WhatsApp had stopped working someone time in the last couple of days on my BB 10 Classic. I updated and now it seems to work well again. This saves my communications with my international students.

Edward Chinwendu Gift
Edward Chinwendu Gift
4 years ago

This is misleading. I deleted whatsapp now it’s irreversible. Don’t try thi nonsense as you won’t b able to recover it.

Recent News

Reclaiming stolen African artefacts

Reclaiming stolen African artefacts

On #TechpointDigest, Victoria Fakiya (@latoria_ria) discusses how Traction wants to stop fake alerts, Canza Finance’s journey, Esaal’s $1.7m seed round, and JABU’s $15m series A.

[PODCAST] Relooting African art with NFTs

[PODCAST] Relooting African art with NFTs

What do you think about an NFT project that wants to reclaim Africa’s lost artefacts? Well, the editorial team had some interesting thoughts, and you can listen to this and other stories on today’s episode of #TechpointAfricaPodcast.

$2 million to drive learning via WhatsApp 

$2 million to drive learning via WhatsApp 

On #TechpointDigest, we discuss how major players in the African mobility space can change the mobility narrative, FoondaMate’s $2 million funding, Twitter Create, and AMP’s $5.6 million seed round.

[PODCAST] Taxing calls to give you healthcare

[PODCAST] Taxing calls to give you healthcare

The Nigerian government wants to tax phone calls to provide better healthcare. In today’s edition of the #TechpointAfricaPodcast, we discuss possible implications and upsides to this.

Subscribe to Techpoint Digest!

A daily 5-minute roundup of happenings in African and global tech, sent directly to your email inbox, between 5 a.m. and 7 a.m (WAT) every week day!

Please check your email to confirm your subscription.

Subscribe to Blockchain Explorer

Analysis oninnovation, regulations, and trends inthe blockchain sector, as it concerns Africa

Please check your email to confirm your subscription.

Subscribe to The Experts

A bi-weekly where tech career specialists take us on their journey from newbie to expert, and how they became successful in the industry.

Please check your email to confirm your subscription.

Subscribe to Founder's Table

A monthly series, where we catch up with founders in the startup ecosystem, learn about their failures, successes and a few tricks of the trade

Please check your email to confirm your subscription.

Copy link
Powered by Social Snap