I almost lost a $500 Walmart gift card last month because I couldn't figure out how to check the balance. After that near-disaster, I spent a weekend testing every possible method - from the app to the website to in-store kiosks.
While they are popular, some of the balance on gift cards never gets redeemed throughout any given year. 43% of adults have unused gift cards, amounting to approximately $23 billion left unspent nationally. That shows the importance of occasionally checking your gift card balance and spending it while you can.
In this article, you'll see straightforward methods to check the balance on your Walmart gift card.
Key takeaways
- The balance of a gift card at Walmart can also be checked online, in the app, via phone, or in-store.
- To check your gift card balance through any means, Walmart doesn't charge you any fees.
- Check the gift card balance regularly to utilize its full value without unspent money.
How to find the balance on a Walmart gift card
Here are the different methods you can try to check the balance on your Walmart gift card:
1. How to check your Walmart gift card balance online
If you've been wondering how to check my Walmart card online, follow these steps:
- Navigate to Walmart's official gift card balance page.
- Find your 16-digit card number and the 4-digit PIN on the back of your physical gift card, or if you bought an eGift, it came in in the email. Add these numbers as prompted on that page.
Tip: Make sure you are typing the numbers correctly. The most common errors include mistaking similar characters for one another, such as '0' for 'O' or '1' for 'I.' Double-check your entries to avoid errors.
- After filling in the required information, click the "Check Balance" button. Your current gift card balance will appear on the screen.
2. How to use the Walmart app to check your gift card balance
With the Walmart App, handling your gift card is easy: you can check your card balance and connect your gift card to an account for hassle-free shopping.
Here's a step-by-step guide on how to use the Walmart app when checking your gift card balance:
- Ensure you download the Walmart app on your phone: It's free and available at the App Store for Apple devices or through Google Play if you're an Android user.
- Open the application and log in with your Walmart account credentials. If you do not have an account, you must create one.
- Tap the menu icon ☰ at the top left of the app. From the dropdown menu, select "Account" then "Wallet."
- Under the Wallet section, click "Add payment methods." Find and select "Gift Card." Enter the 16-digit gift card number and the 4-digit PIN on the back of your physical card or eGift card email.
- Once added, your gift card will appear in your Wallet. Tap to see the current balance.
3. Over-the-phone methods to check your Walmart gift card balance
If you prefer to check your Walmart gift card balance over the phone, follow these steps for a seamless experience:

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- Look for your 16-digit number and the 4-digit PIN on your card. They are commonly located on the back of most physical cards or in the email containing the eGift card.
- Call the Walmart automated gift card support line: 1-888-537-5503.
- Listen to the instructions carefully. After the prompt, enter your 16-digit gift card number using your phone keypad. Then, after the prompt, enter the 4-digit PIN.
- It will show you your current balance for the gift card after you have entered your card details.
4. Checking your balance in-store
You can visit a Walmart store to check your Walmart gift card balance in person. Here's how:
- You should have the physical Walmart gift card, whether an eGift card printed on paper or digital, accessible through your mobile device.
- Once inside the store, find the customer service desk, usually at the front. If you don't see it, you can always ask one of the store employees where it is
- Present your gift card to the customer service representative and request a balance inquiry. They will scan your card and provide you with the current balance.
Frequently asked questions
What should I do if my Walmart gift card PIN is scratched off?
If your PIN isn't readable, you may exchange your gift card at any Walmart store for a different one with a visible PIN.
Can I use my Walmart gift card balance for online purchases?
Yes. You can use your Walmart gift cards to make online purchases on Walmart's website.
Is there a fee for checking my Walmart gift card balance?
No, there is no fee to check the balance of your Walmart gift card. You can do this online, at any Walmart register, or by calling 1-866-633-9096.
What is the difference between a Walmart gift card and a Walmart Visa gift card?
A Walmart gift card can be used only at Walmart stores and on Walmart's website, while a Walmart Visa gift card can be used anywhere that accepts Visa debit cards within the United States.
Conclusion
Checking your Walmart gift card balance will ensure you utilize its value to the maximum without surprises during your shopping. Whether you check online, through the Walmart app, by calling, or in-store, each way is designed to give you rapid and accurate information in no time. By keeping up-to-date with the remaining balance on your card, you ensure you strategize your purchases and get the most out of your Walmart gift card.