Why you should stop insulting customer service representatives

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October 4, 2022
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1 min read

Today on the Techpoint Africa Podcast, our Managing Editor, Emmanuel sits down with Emmanuel Gbolade, Co-founder and CEO of communication startup, Termii to discuss customer service in today's digital world, especially in the fintech space.

They discuss the role of third parties in service delivery, customer communication, the need for a strong and implementable support system, and some of Termii's plans for consumers.

You can catch up on the conversation on Google Podcasts, Apple Podcasts, Spotify, YouTube, and anywhere you get your podcasts. You can also send your questions and observations to podcast@techpoint.africa or share your thoughts using the hashtag #TechpointAfricaPodcast. 

Think Maleficent, with more than a little touch of Jade West and a sprinkle of Sponge Bob SquarePants and you've got me. You can follow my sparsely updated adventures on Twitter @WestsidePOV.
Think Maleficent, with more than a little touch of Jade West and a sprinkle of Sponge Bob SquarePants and you've got me. You can follow my sparsely updated adventures on Twitter @WestsidePOV.
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Think Maleficent, with more than a little touch of Jade West and a sprinkle of Sponge Bob SquarePants and you've got me. You can follow my sparsely updated adventures on Twitter @WestsidePOV.

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