Some Google Maps users have been struggling with navigation on the app

December 9, 2020
2 min read
Google Maps interface

Recently, some Google Maps users in Nigeria complained about having problems navigating on the app. Apparently, there are two different complaints: one is a missing ‘Start’ button following a request for directions, and the other is not getting directions for saved addresses except you type in the address. For either case, navigating with the app a struggle.

While it is easier to suspect generic causes like weak network connection, weak GPS strength, disabled location access permission, outdated app, or an unsupported device, none of these appears to be the cause.

Following an official complaint to Google, Techpoint Africa can confirm that the case is not isolated and some other users also have the same challenge. In response, a Google spokesperson relayed that the problem is currently being addressed.


“We're aware that some of the people using Maps in Nigeria were experiencing issues with navigation. The issue is now fixed and you should see the update soon,” the official statement reads.

It should be noted that a number of updates have happened with Google in 2020, the obvious one is the rebranding of Google Workspace apps. Particularly, Google Maps’ logo was changed along with the addition of new features to commemorate its 15th-year anniversary in February.

Asides mean remarks from critics about the logo change, these navigation glitches are also suspected to have arrived with the rebranding.

Despite this, Google Maps' global reach cannot be understated especially for developing countries. Earlier in the year, Google introduced Plus Codes to help map out locations through the use of customised coordinates to ensure that even remote locations are captured. планета кэш займзайм на карту первый займ бесплатнозайм фаст мани

Human enthusiast | Writer | Senior reporter | Podcaster. Find me on Twitter @Nifemeah.
Human enthusiast | Writer | Senior reporter | Podcaster. Find me on Twitter @Nifemeah.
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Human enthusiast | Writer | Senior reporter | Podcaster. Find me on Twitter @Nifemeah.

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