Nigeria’s leading Fiber to the Home (FTTH) Broadband service provider, FiberOne Broadband, recently took the next step in its customer experience strategy by opening a new Customer Experience Center in Lekki.
“With the addition of this new center, we are pleased to now have a presence in the heart of Lagos Island, where we can introduce FiberOne’s unparalleled broadband solutions to the residents and businesses of this vibrant community,” said Ogunnusi Olusola, Head, Customer Service, FiberOne Broadband “We are very excited about the growth opportunity, and the establishment of this new experience center reflects our commitment to providing fast, reliable and affordable broadband services to our customers where they live and work.”
“Our new Customer Experience Center in Lekki will provide first-hand experience of our services to our customers and significantly strengthen our presence in the vicinity. The new experience center is the outcome of our unshakeable commitment to offering our valued customers increased convenience and unlimited access to world-class support and services. It is an important milestone in FiberOne’ s journey as it enables the company to have a face – to – face interaction with the customers in case of any service issues” said Kenny Joda, COO of FiberOne.
The new FiberOne Experience Centre is ergonomically designed for efficient interactions between the FiberOne staff and its customers, the design elements of the Experience Centre provide an uplifting experience to the customers. The center is designed to help FiberOne boost customer confidence in the Brand FiberOne by ensuring proximity and service excellence.”
FiberOne Broadband has been connecting people and businesses to the world for years and has earned an exceptional reputation for being a leader in the Fiber to the Home (FTTH) Industry. The broadband brand is poised to be a leading internet provider that empowers individuals and businesses across Lagos and Nigeria at large to excel both in business and in their personal lives.